Phil Moore Studio

Phil Moore Studio  /  Social Media + Email

Social Media & Email Marketing Proposal

Prepared for Markibar

Prepared by Phil Moore
Prepared for Oscar Floristán & Sylvia
Date June 2026
Trial period 1 to 3 months
01

The challenge

Markibar has a proof-of-concept problem, not a product problem.

You're already the professional grinder market leader in Australia. The IZAGA W is running in over 100 cafes there. The product speaks for itself. The challenge is that top distributors in Asia haven't heard it speak yet.

Right now, the major distributors you want in markets like Thailand and South Korea are locked in with established names like Mahlkönig. Not because Markibar is inferior, but because Markibar isn't yet a name baristas in those markets reach for. Brand pull, not product quality, is the gap between where you are and where you want to be.

The strategy is straightforward: build enough brand presence in Asia that baristas and cafe owners there already know Markibar before a distributor makes the call. When the demand is there, the distribution follows.

30+ Years developing grinders
#1 Professional grinders in Australia
100+ Australian cafes on the IZAGA W
±0.2g Dosing precision every shot
"I've tried every brand that's come out with grind-by-weight and attempted to implement them into our fleet, but with no real success until the Markibar."
Ryan Lynch, Honeybird Coffee, Australia
02

The strategy

Build the audience before you need the distributors.

The goal isn't just more posts. It's building a content ecosystem that makes Markibar the name baristas in Bangkok and Seoul already know when a distributor comes knocking.

My work will be the Asia-focused complement to your US agency, 9 Birds. They handle the American market. I focus on Asia: the content positioning, the channels, the language, and the owned audience you'll need to convert interest into distribution partnerships.

01

Instagram

Lift cadence from 1x to 3x per week. Consistent, professional content that builds recognition among specialty coffee professionals in Asia.

02

Pinterest

A new channel for cafe-planning traffic. Baristas and cafe owners search Pinterest when speccing out equipment. Competitors like PuckPress already pull around 80k views per month there.

03

Email

Build a direct channel that doesn't depend on algorithm reach. A brochure-gated sign-up, welcome flow, and low-frequency newsletter to educate and nurture prospects over time.

04

Localisation

English first to prove the model, then Thai and Korean via professional human translators. No AI translation where brand reputation is on the line.

03

Scope of work

What I'll deliver each month.

Retainer

Instagram Management

Lifting from 1x to 3x per week: consistent, on-brand content that builds Markibar's profile in the specialty coffee world across Asia.

  • 12 posts per month (3 per week)
  • Content mix: product hero, barista and cafe context, education, Australian proof points (Honeybird, etc.)
  • Caption writing in English, optimised for specialty coffee audience
  • Hashtag strategy and placement
  • Adapt and repurpose appropriate content from the 9 Birds US output where relevant
  • Monthly content calendar shared in advance for approval
  • Community management: respond to comments and DMs within 48 hours
  • Monthly performance report (reach, engagement, follower growth)
Retainer

Pinterest Channel

A new discovery channel targeting cafe owners and baristas who search for equipment and inspiration when planning or upgrading their setup.

  • Full account setup (boards, profile, bio, claimed website)
  • 8 to 12 pins per month across product, use cases, and coffee culture
  • Board strategy: grinder technology, specialty coffee, cafe setups, barista tips
  • SEO-optimised pin titles and descriptions for search discovery
  • Link each pin back to Markibar's site or distributor pages
  • Included in monthly reporting
Project (one-off)

Email Program Setup

Build Markibar's first email channel from scratch, using the product brochure as a lead magnet to start collecting a qualified list of prospects.

  • Brand reference extraction from existing Markibar assets (colours, typography, logo usage) so all email design is consistent with your visual identity
  • Lead magnet landing page (or social bio link-in-bio page) to gate the brochure behind an email sign-up
  • Klaviyo account setup and audience configuration
  • 3-email welcome flow: introduction to Markibar, the IZAGA W proof points, and a distributor or stockist CTA
  • Email template designed to brand
  • Integration of sign-up link across Instagram bio and Pinterest profiles
  • Handover documentation so the program is fully yours after setup
Retainer (add-on)

Monthly Newsletter

Keep the list warm with a low-frequency newsletter that educates and builds affinity with the Markibar brand over time.

  • 1 to 2 sends per month
  • Content mix: coffee education, product updates, Australian success stories, upcoming events or trade shows
  • Written in Markibar's voice: confident, technical, grounded in real cafe environments
  • Monthly open and click reporting
Phase 2

Localisation: Thai + Korean

Once the English content model is proven and the account is gaining momentum, we extend into key Asian markets in their native languages.

  • Professional human translators (not AI) for Thai and Korean
  • Adapted captions and email content for each market's tone and context
  • Timing: English launch in months 1 to 2, localisation introduced in months 2 to 3 based on trial performance
  • Localisation costs quoted separately based on volume
04

Investment

Your investment.

All pricing is in Euros (EUR). The retainer covers ongoing monthly work. Email setup is a one-off project fee. Ad-hoc hours are available for anything outside the defined scope: photography, event coverage, creative briefs, or additional content.

ServiceRate
Social Media Retainer€900 / month
Email Program Setup€700 one-off
Newsletter Management€200 / month
Ad-hoc Hours€45 / hr
Monthly Retainer Total€1,100 / month
  • All platform subscriptions (Klaviyo, scheduling tools) are set up under Markibar's own accounts and billed directly to them. Not included in the above fees.
  • The email setup fee includes brand reference extraction from Markibar's existing assets (colours, typography, logo usage) to ensure all email design is consistent with their visual identity.
  • Email setup invoiced as a one-off at project start. Monthly retainer begins from the first full content month. Minimum 1-hour booking on all ad-hoc work.
05

Trial period

A low-risk way to get started.

I propose a 1 to 3 month trial before any longer commitment. This gives both sides the chance to measure real results, calibrate the content approach, and decide what a longer engagement looks like.

1

Agreement + kickoff

Proposal agreed, email setup project starts, first month's content calendar drafted and shared for approval.

2

Month 1: Launch

Instagram cadence lifted to 3x/week. Pinterest account live. Email lead magnet and welcome flow deployed. English content only.

3

Month 2: Build

Content calendar refined based on Month 1 performance. Newsletter begins. Localisation brief prepared for Thai and Korean markets.

4

End of trial: Review

We review results together: reach, engagement growth, email list size, and content quality. Agree on scope and terms for the next phase.

The trial commitment is 1 month minimum, 3 months recommended. Either party can end with 2 weeks notice. There are no lock-in contracts.
06

Why this works

What makes this different from hiring a local agency.

Most agencies in Asia will know the market but won't know espresso. Most coffee specialists won't know content strategy. I sit between both.

I've spent years building content systems for specialty product brands. I know how to position technical products for people who care deeply about craft, whether that's a barista deciding on their next grinder or a distributor deciding which brand to stake their reputation on.

The Markibar story has extraordinary proof points already: 100+ Australian cafes, an internal-scale GBW grinder that can't be knocked out of calibration, and a 30-year track record. My job is to make sure that story reaches the right people, in the right language, on the right channels, at the volume it needs to cut through.

Specialty coffee fluency

I understand the world the IZAGA W lives in. I can write to baristas, cafe owners, and distributors in language that earns their respect.

Content-to-distribution thinking

The goal isn't just followers. It's brand recognition strong enough that your sales conversation with a distributor starts with them already knowing who you are.

Complement, not compete

I've reviewed 9 Birds' output. My work is positioned as Asia-focused and complementary, not a duplication of the US content pipeline.

Owner-Operated Studio

You work directly with Phil Moore, not an account manager briefing a strategist briefing a copywriter. Fewer hands means faster decisions, consistent quality, and no brief lost in translation.

07

Next steps

Ready when you are.

This proposal covers the full scope of what I recommend for a trial engagement. If anything needs adjusting, I'm happy to refine it on our follow-up call. Here's what happens next:

Review this proposal and share any questions before our follow-up call.

Follow-up call to walk through the proposal, answer questions, and agree on scope and rates.

Receive Oscar's USP decks so I can lock the final positioning language for the content strategy.

Agree and kick off with a signed scope, first invoice, and Month 1 content calendar.

Any questions before the call? Reach me at hello@phil-moore.com or reply to this email.